GAINESVILLE, Texas – North Texas Medical Center Chief Clinical Officer Bonnie Hess has been named a “CNO to Know” by Becker’s Hospital Review.
The Becker’s Hospital Review editorial team honored 247 hospital and health system CNOs across the country. The list honors CNOs for their commitment to optimizing healthcare.
“Becker’s Healthcare is thrilled to feature these accomplished leaders, who are crucial to their respective organizations,” a press release stated. “These nursing leaders are at the forefront of the profession, tackling staffing challenges, overseeing budgets, and creating pathways for the growth and development of emerging nurses.”
Beyond managing nursing departments, CNOs lead forward-thinking initiatives that elevate patient care and strengthen clinical excellence. Their roles require a powerful combination of deep clinical knowledge and strategic executive leadership, making them indispensable to their organizations’ overall success.
At NTMC, Hess leads nursing and clinical quality efforts with a focus on elevating outcomes, strengthening patient experience, and cultivating a culture of excellence and continuous improvement. Her responsibilities center on maintaining high standards for quality and patient satisfaction while implementing operational improvements that support safe, reliable care.
During her tenure as CNO, the organization achieved a 5-star CMS rating, eliminated more than $1 million in contract labor, earned the Center for Improvement in Healthcare Quality “Center of Excellence in Nursing” award, and implemented a nurse residency program to support workforce development and retention. Hess also serves as an advisor on the North Central Texas College School of Nursing’s advisory council, reinforcing pipeline development and community partnership. Prior to becoming CNO, she served as Women’s Center director of nursing, bringing frontline operational leadership experience into her executive role.
Becker’s Healthcare is the go-to source for healthcare decision-makers and one of the fastest growing media platforms in the industry. Through print, digital and live event platforms, Becker’s Healthcare equips healthcare leaders with information and forums they need to learn, exchange ideas and further conversations about the most critical issues in American healthcare today.
