PATIENTS & VISITORS

INFORMATION FOR YOUR HOSPITAL STAY

Visitation policy

North Texas Medical Center’s (NTMC) visitation policies are based on consideration of our patients. We realize that the love and support of family and friends during a hospital stay is an important element in recovery and well-being, but rest is also essential.

  • Please limit the length of visitation. Patients need their rest and privacy for treatment and exams.
  • Do not visit patients if you have a contagious illness, i.e., cold or flu.
  • NTMC’s posted visiting hours are 10 a.m. to 8:30 p.m.
  • No children under 12 years of age should be left unattended anywhere in the hospital.
  • NTMC reserves the right to ask any visitor whose conduct or presence is not in the patient’s best interest to leave.

Obstetrics policies allow the father unrestricted visitation, with special consideration of sibling visits.

Intensive care/coronary care patients may receive visitors (immediate family only) for 30 minutes on the even hours, beginning at 8 a.m. and concluding at 8 p.m. daily. The intensive care waiting area phone number is (940) 665-6712.

The hospital’s main entrances are locked from 9 p.m. to 6 a.m. Visitors leaving during those hours can exit through the front or through the Women’s Center lobby. Access during those hours is from the emergency department only.

View the NTMC floor plan. 

Smoke-free campus

NTMC is a smoke-free campus. Patients, visitors, volunteers, employees, vendors and physicians are prohibited from using tobacco products on hospital property.

Contact us

If you have questions concerning visiting hours, or to find the best times to visit your friends and family members, feel free to contact us by email or at (940) 665-1751.

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